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Conflict Resolution

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The fact is that many employers today offer some process for conflict resolution between employees and between employees and management. Why? What are the risks that the employer is avoiding, or attempting to avoid, by offering access to such processes?

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Solution Summary

The solution provides a discussion of managerial tactics for conflict resolution in the workplace. The OTA does an excellent job of explaining all the steps needed to get to the right answer. The solution is easy to understand as well.

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There are several reasons why employers today offer some process for conflict resolution between employees and management. Those reasons are listed below:

1. Reduce Costs: Lawsuits are expensive and take up considerable time and effort on part of the management. By providing arbitration agreements in employee contracts, ...

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