Explore BrainMass

Explore BrainMass

    Listening Skills and Conflict Resolution

    This content was COPIED from BrainMass.com - View the original, and get the already-completed solution here!

    Based on one's need to improve his/her listening skills, how do you think that he/she should perform in a facilitating role in maintaining a neutral position in assisting the conflicting parties seeking a resolution?

    © BrainMass Inc. brainmass.com June 3, 2020, 8:59 pm ad1c9bdddf

    Solution Preview

    In order to improve listening skills, that person needs to first sit down with both parties separately and listen to the issues coming from each party. Once both sides are heard, ...

    Solution Summary

    The solution discusses listening skills and conflict resolution.