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    Listening Skills and Conflict Resolution

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    Based on one's need to improve his/her listening skills, how do you think that he/she should perform in a facilitating role in maintaining a neutral position in assisting the conflicting parties seeking a resolution?

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    In order to improve listening skills, that person needs to first sit down with both parties separately and listen to the issues coming from each party. Once both sides are heard, ...

    Solution Summary

    The solution discusses listening skills and conflict resolution.