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    Organizational Change including Workforce Downsizing

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    1) Think of a change that occurred at your place of employment or in a company with which you are familiar. What events occurred during the change? Where do they fall on the change transition curve?

    2) Imagine you work for a large corporation that is reducing its workforce. What factors may have occurred that would lead to change? What other types of changes could these factors cause? Why are other changes possible? How does your research support this point of view?

    3) You are talking to a friend about your job with a large, multinational corporation and the changes the company is experiencing. Your friend is unfamiliar with organizational change processes and asks you, "Is it harder for your company to manage all these changes because they have offices all over the world?" Explain to your friend how the global environment affects organizational change. How is the change in a multinational company different from a localized company? Support this explanation with information from your research.

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    Solution Preview

    1) One of the changes that occurred in my organization is implementation of new ERP system. The announcement led to widespread anger and denial among the employees towards this change, but effective change management strategies motivated and prepared the workers to accept this change with full enthusiasm. Such efforts include implementation of various information sessions and training sessions, effective communication approach by top management and managers, announcement of rewards and incentives, etc. Employee's anger and denial were overcome by effective resolution of their concerns and apprehensions.

    If I have to classify them on the transition curve, the change process started with anger and then denial, then was followed by acknowledgement among ...

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