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    Reviewing Process Improvement

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    What are some of the most common indicators that an improvement is needed in a process? In the absence of such indicators, how often should processes be proactively reviewed for efficiency? Describe how you would conduct such a review.

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    The most important indicator that a process needs improvement is that the results of the process have a wide variance from the expected or planned results. For example, a CPK chart will show that a screw machine is producing a wide range of results around the expected or planned mean. This results in a high amount of scrap and rework. Possible reasons are the drills and blades are getting worn, or it could mean there is something wrong with the software ...

    Solution Summary

    This solution reviews process improvement.