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    Analysis of a Plan Used by Huffman Trucking Company

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    I need help so I can craft an analysis of a process improvement plan that the Huffman Trucking Company currently uses within its company for quality management and their customer satisfaction.

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    https://brainmass.com/business/business-process-improvement-reengineering/analysis-of-a-plan-used-by-huffman-trucking-company-167407

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    An Analysis of a Process Improvement Plan at Huffman Trucking Company:

    Huffman Trucking, a mid-sized transport company engaged in the shipping of goods, operates in intensely competitive markets. Management developed and implemented a strategy, the principal objective of which is to develop a competitive advantage by focusing on the continuing improvement of service quality. As Burrill and Ledolter (1999) observed, seeking competitive advantage is the prime economic motivation for companies to pursue a quality improvement effort.

    The process that requires the most urgent attention in relation to quality improvement at Huffman Trucking is the shipping process. At Huffman ...

    Solution Summary

    393 words; 8 references; a guide to analyze a process improvement plan used by Huffman Trucking Co. in one of its operating processes

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