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Current Moral and Ethical Issues

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Create a fictional organization that exemplifies business ethics. The organization: Montecito Hotel and Casino.

Describe current moral and ethical issues that would be faced by the organization.

a) Does a formal code of ethics exist?
b) What topics are included in the code of ethics?
c) How is the code distributed?
d) How is the code used?
e) Is the code reinforced in reward and decision-making systems?

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Solution Summary

Referring to Montecito Hotel and Casino, this solution describes current moral and ethical issues that would be faced by the organization on several dimensions.

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RESPONSE:

a) Does a formal code of ethics exist?

Most business have a formal code of ethics (or should) to guide behavior towards meeting its mission. It is the right way to do business.

ILLUSTRATIVE EXAMPLE:

Code of Ethics

Clients

1. We will serve our clients with integrity, competence, and objectivity.
2. We will keep client information and records of client engagements confidential and will use proprietary client information only with the client's permission.

In hotel services and gaming, we hold the follow values:

1. Compliance:

Montecito Hotel and Casino abides by the laws and regulations of the jurisdiction within which it does business.

2. Accountability:

To enhance customer confidence in the soundness of the hotel and gaming system, Montecito Hotel and Casino voluntarily agrees to make their systems, algorithms and practices available for inspection and review by any legitimate gaming commission or governmental authority.

3. Consumer Privacy and Data Protection:

Montecito Hotel and Casino has designed all services to protect customer privacy and confidentiality. Montecito Hotel and Casino, through its direct and Ecash provider, has instituted controls to detect and eliminate fraud and to protect data and the system from internal and external hacking.

4. Truth in Advertising:

Montecito Hotel and Casino shall be truthful in all advertising and promotional efforts and shall publish only accurate information about its operations. Gaming and wagering rules and registration procedures are made available to the public online.

5. Dispute Resolution and Audit Trails:

In order to provide timely and efficient dispute resolution, Montecito Hotel and Casino, through its cash machine providers, retains detailed transaction records of all financial dealings. These records are archived and accessible to the client, any legitimate gaming commission, or governmental authority upon request.

6. Limiting Access by Minors:

Through its ...

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