Share
Explore BrainMass

Turkey

Your company will be hosting a major international conference on fiber optic technology in about two weeks. Many guests will be attending the conference from South America, the Middle East, and Asia. The company wants its employees to be sensitive to the cultural attitudes and behaviors of each area. Cultural sensitivity training has been scheduled for the employees who will be responsible for hosting international guests. You have been asked to prepare information on cultural behaviors in Brazil or Turkey.

At a minimum, each task should cover:
? Common forms of greeting
? Non-verbal communication (body language)
? Concepts of personal space
? Concepts of time
? Manners and etiquette
? Business customs

Have located information from:
http://www.communicaid.com/turkey-business-culture.asp
http://www.cyborlink.com/besite/brazil.htm
http://www.1000ventures.com/business_guide/crosscuttings/cultural_intelligence.html

But was curious if could gather assistance for other sites or ideas on the topic that might expound on the topic and provide further insight.

Solution Preview

Common forms of greeting :

When meeting, shake hands firmly. When departing, it is not always customary to shake hands although it is practiced occasionally.

In the business context most women will shake hands with men. However, this may not be the case in Eastern or rural Turkey where people are more conservative. If unsure, wait for the woman to extend her hand.

Business Etiquettes:

Relationships & Communication

? Turks prefer to do business with those they know and respect, therefore spend time establishing a personal relationship.
? Relationships are fostered in the office, over extended lunches, dinners, and social outings.
? Courtesy is crucial in all business dealings.
? Turks do not require as much personal space as many other cultures and will stand close to you while conversing.
? Do not back away, as this can be construed as unfriendly.
? Discussions may start slowly, with many questions that may seem irrelevant to the purpose of your visit. It is extremely rude to insist that your colleagues get to the point.
? Ask about his/her family without prying. Questions about children will be welcomed.
? The Turks are proud of their country and will enjoy answering questions on their culture and history although be sure to avoid political history.
? Most Turkish men love football (soccer) and usually support one of three teams: Galatasaray, Beþiktaþ or Fenerbahçe. Asking after their team's recent fortunes will always produce lively and animate responses.
? Once a relationship has been established, communication is direct.
? It is vital that you maintain eye contact while speaking since Turks take this as a sign of sincerity.

Business Meeting Etiquette

? Appointments are necessary and should be made 1 to 2 weeks in advance, preferably by telephone.
? Many Turks take vacation during July or August, so it is best not to try to schedule appointments at that time.
? It is also not a good idea to schedule meetings during Ramazan (Ramadan).
? Punctuality is expected although you should be prepared to be kept waiting.
? First appointments are more social- than business-oriented since Turks prefer to do business with people they know.
? Small talk helps establish a rapport. Do not immediately begin discussing business.
? Have all printed material available in both English and Turkish.
? Presentations should be well thought-out, thorough, and backed up with visual aids such as maps, chart and graphs.

Business Negotiation Etiquette

? Always come to Turkey knowing two things. Your success is defined by your ability to build effective personal relationships combined with a clearly outlined and well presented proposal.

? Business is personal. Although this is changing with the influx of big multi-nationals and a more corporate culture in some of the larger ...

Solution Summary

Your company will be hosting a major international conference on fiber optic technology in about two weeks. Many guests will be attending the conference from South America, the Middle East, and Asia. The company wants its employees to be sensitive to the cultural attitudes and behaviors of each area. Cultural sensitivity training has been scheduled for the employees who will be responsible for hosting international guests. You have been asked to prepare information on cultural behaviors in Brazil or Turkey.

$2.19