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    Strategic Management: Actions Indicating a Reengineering

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    Which of the following actions would you expect to see in a company that is undergoing a reengineering?

    (a) Hiring more managers
    (b) Hiring more workers
    (c) Examining activities from a customer's point of view
    (d) Investing more product R&D
    (e) Centralizing decision-making authority.

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    Solution Preview

    (c) Examining activities from a customer's point of view

    Reengineering is the fundamental rethinking and radical redesign of business ...

    Solution Summary

    The solution gives an answer supported by several sentences of explanation regarding actions indicating a reengineering.

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