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    four steps to change the mental models

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    The selected organization is General Motors Corporation. Main focus is on step 3 overcoming inhibitors to change. How is GM doing this?

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    The third step is to overcome inhibitors: This means lack of information, lack of trust, desire to hold on to old patterns, and the expectations of the others.

    The overcoming of inhibitors to change can be brought about by doing away with lack of information: Specifically in the context of General Motors this means improving the information about latest technologies of car-making. This also means adopting those technologies that automate the process. For instance, the car-making plants of Toyota are far more automated than the plants of General Motors. This gives them a degree of flexibility in changing production patterns that General Motors cannot match.

    Lack of trust: General Motors must trust its ...

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