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Productive and Counterproductive Behavior

Analyze the relationship between productive and counterproductive behavior in organizations, including the following items:
--Define productive and counterproductive behavior
--Describe the impact that productive and counterproductive behaviors have on job performance and the overall performance of an organization
--Recommend strategies to increase productive behavior and decrease counterproductive behavior in organizations

Please provide references as well.

Solution Preview

Analyze the relationship between productive and counterproductive behavior in organizations, including the following items:
--Define productive and counterproductive behavior
Productive behavior in organizations refers to an employee's positive work performance. Productive behavior comes in many ways. Things that employees perform which are beyond their formal job descriptions and which contribute to the improvement of performance of the organization are forms of productive behavior. In financial aspects, a behavior is considered productive when it reaches and represents a point that the performance causes a return on investment on that employee. Productivity can also be in the form of the employees' innovative and creative contribution. To remain competitive and sustain competitive advantage, companies need cope up with the latest innovations to keep their place in the market. The most common forms of productive behavior are organizational citizenship, innovation, and job performance (Jex 2008).
Counterproductive behavior is the opposite of productive behavior. They are the things that employees do that prevent an organization to achieve its goals. An employee manifests nonproductive behavior when he performs his job poorly or below what is expected of him. There are many factors that cause counterproductivity such as limited ability and skills, poor task design, personal problems, mismanagement by superiors. Counterproductive acts can be mild or more dramatic which can cause events that change the reputation of the company. Among the most common counterproductive behaviors are absenteeism, turnover, ineffective performance, and accidents (Jex 2008).

Both productive and counterproductive behavior are affected by factors such as employee motivation, ability to do ...

Solution Summary

Define and describe the impact of productive and counterproductive behaviors in organizations. References are included.

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