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    Performance Standards & Service Organizations

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    How do performance standards apply to service organizations? How can they be measured?

    © BrainMass Inc. brainmass.com June 4, 2020, 2:53 am ad1c9bdddf
    https://brainmass.com/business/business-management/performance-standards-service-organizations-485981

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    Performance standards are every bit as important in service organizations because standards are the way in which one judges the product. When visiting a store, for instance, a consumer expects a certain level of service. If a company sets standards, which are non-negotiable with employees, the service ...

    Solution Summary

    This solution discusses how performance standards apply to service organizations and how they can be measured. Examples are given.

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