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Performance-Based Evaluation

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Can you discuss a specific situation in your organization (or one with which you are familiar) that requires performance-based evaluation. What tool(s) and/or technique(s) should be used in this situation? Why?

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Solution Summary

This solution outlines a specific situation in an organization that requires a performance based evaluation, and the tools that should be used in the evaluation. APA formatted references are included.

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In my organization, performance-based evaluations are needed to determine the effectiveness of our sales staff. Each year the company spends a lot of resources to train the sales staff and it is important to determine if the money and time are well spent. A competency-based assessment could be used to identify the "knowledge, skills, attitudes and behaviors" (Moseley, Dessinger, 2009) needed for the sales position. This evaluation could be done by ...

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  • Ed.D, Boise State University
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