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Performance-Based Evaluation

Can you discuss a specific situation in your organization (or one with which you are familiar) that requires performance-based evaluation. What tool(s) and/or technique(s) should be used in this situation? Why?

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In my organization, performance-based evaluations are needed to determine the effectiveness of our sales staff. Each year the company spends a lot of resources to train the sales staff and it is important to determine if the money and time are well spent. A competency-based assessment could be used to identify the "knowledge, skills, attitudes and behaviors" (Moseley, Dessinger, 2009) needed for the sales position. This evaluation could be done by ...

Solution Summary

This solution outlines a specific situation in an organization that requires a performance based evaluation, and the tools that should be used in the evaluation. APA formatted references are included.