How to Summarize a Survey data
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I need help in presenting my data in one of the appropriate general response types: rating, ranking, categorization, or sorting. I need help in putting the below data in the appropriate measurement scale (Nominal, Ordinal, Interval or Ratio).
As the nation's largest health maintenance organization, Kaiser Permanente performed an employee satisfaction survey to obtain a general idea of their employee's perception of their job. Kaiser Permanente research team designed a survey of questions to gather information in six main areas. These areas are job satisfaction/involvement, employee benefits/pay, workload, and mission/motivation. The overall response rate was 49% (1,225 out of 2,500 total employees).
Strongly Agree Neutral Disagree Strongly
Agree Disagree
31% 54% 12% 3% 1% My work is meaningful.
7 49 20 15 9 During a typical week, I feel stressed at work.
20 57 15 6 3 I am happy with my salary.
22 54 13 7 4 My workload is reasonable.
13 58 23 11 7 I feel productive in my role at Kaiser Permanente.
9 53 19 12 6 I am satisfied with employee benefits.
13 44 19 15 9 I understand Kaiser Permanente's priorities.
12 38 20 20 10 I am involved in the decisions concerning my job.
10 39 21 18 13 Job-related education opportunities are provided.
7 38 26 18 12 I attend an adequate number of staff meetings.
21 54 13 5 3 I have the opportunity to get promoted at my job.
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Solution Summary
The solution shows how to summarize a satisfaction survey data. The step-by-step solution is found in the attached spreadsheet file.
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