Employee Competence and Accountability Measurements
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-Measuring employee competence in order to impact accountability; also are there standardized competencies that target accountability.
-Is there a way to have an individual become accountable for his or her own actions?
-Do we have a responsibility to our staff and society to promote and encourage individual or personal responsibility?
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Solution Summary
This detailed solution outlines how to measure employee competence in order to impact accountability, making individuals accountable for their actions, and encouraging personal responsibility. It includes several links and gives examples of various industries.
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One can measure an employee's competency in several ways:
-ability to perform tasks within given amount of time
-accuracy of performance
-customer feedback
-scan data (if cashier, for instance)
Here is link for companies to use to develop a standardized competency form:http://www.ehow.com/how_6134756_measure-employees_-competencies.html and here is a link with some more ideas:http://ezinearticles.com/?Measuring-Employee-Competencies-With-HR-Indicators-for-Investment&id=5233539
The NFL uses the ...
Education
- BA, University of Southern California
- MSS, United States Sports Academy
- Ed.D, Boise State University
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