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cross training

Does this cross training motivate employees to work as a team or does it cause anxiety because employees feel like anybody can do their job? Please explain.

Discuss how conflict can be beneficial in the group environment----identify a particular group or organization and describe how conflict in a particular area is beneficial.

Are there any group situations where groupthink might be a good thing? Explain.

With these nine suggestions for managing a simple conflict. Of those nine suggestions, which suggestion do you believe is the most and why?

1. Clarify your perception and your partnerââ?¬â?¢s perception of the message.
2. Keep the discussion focused on issues, not personalities
3. Use facts that support your point rather than opinions or emotional arguments.
4. Use a structured problem-solving approach to organize the discussion: Define, analyze, identify several solutions, evaluate
the solutions, select the best one.
5. When appropriate, look for ways to compromise.
6. Make the conflict a group concern rather than a conflict between just two people; ask others for information and data.
7. If there are several issues, decide which issues are the most important, and then tackle them one at a time.
8. Find areas of agreement.
9. If possible, postpone decisions until additional research can be conducted.

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Does this cross training motivate employees to work as a team or does it cause anxiety because employees feel like anybody can do their job? Please explain.

Normally cross-training motivates employees to work as a team. The reasons are that the employees get to do different types of task, they find more variety in work, and feel that the work is interesting. At the same time anxiety is reduced because the employee feels that even when he is not available or on vacation, the work will not get disrupted.

In special circumstances, employees feel anxiety. For instance, when restructuring is going on and several employees are likely to be fired, cross training can cause anxiety. In general when job security is low, cross training can cause anxiety. ...

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