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Communications with new, foreign employees

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Your boss wants to send a brief email message welcoming employees recently transferred to your department from your Hong Kong branch. They all speak English, but your boss asks you to review his message for clarity. What would you suggest your boss change in the following email message, and why? Would you consider this message to be audience centered? Why or why not? Revise the email so that it follows effective communication guidelines.

"I wanted to welcome you ASAP to our little family here in the States. It's high time we shook hands in person and not just across the sea. I'm pleased as punch about getting to know you all, and I for one will do my level best to sell you on America."

After researching cultural differences between the United States and Hong Kong, what advice would you give your boss?

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Solution Summary

A discussion on the mistakes in a communication email directed at new employees from Hong Kong and how to make the appropriate changes.

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The email is too informal and too insider for a good communication in a business on any professional level. It is also very poorly written for the more formal business attitudes of the Far East, including the more Westernized Hong Kong. The subject of formality and hierarchical respect is important to those who work in the East and this should remain the main focus of any communication with a person from the Hong Kong office. I would rewrite the ...

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