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1) While e-business tools might be capable of establishing controls to assure business processes are done correctly, how can you know that the communication you give to your foreign staff is both received and understood? What are the implications of not knowing for certain?

2) As a V.P of global operations, how would you facilitate more effective employee interactions in a multicultural environment?

3) What obligation does your company have to employ domestic workers before looking abroad?

How can business decisions, social considerations, cost of training/ work ethics of domestic workers impact your decisions?

4) If it turns out to be true that cultural differences do no have a significant impact on absorption of new technology, how would that change your view of the management control necessary over introduction of technology in foreign environments?

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While e-business tools might be capable of establishing controls to assure business processes are done correctly, how can you know that the communication you give to your foreign staff is both received and understood? What are the implications of not knowing for certain?

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1) While e-business tools might be capable of establishing controls to assure business processes are done correctly, how can you know that the communication you give to your foreign staff is both received and understood? What are the implications of not knowing for certain?

One can clearly ascertain whether the foreign staff has both received by observing the execution of the tasks by the foreign employees. If the initial tasks given to the foreign staff are being executed correctly, as per the instructions, one can be confident that the foreign staff is understanding instructions clearly. Further, the foreign staff should be encouraged to ask as many questions to clarify all doubts and concerns about instructions.

If the level of understanding of the foreign staff about communication is not ascertained, it can lead to serious coordination related problems and communications gaps. It is essential to ascertain small communication gaps in the beginning, so that they do not become larger ...

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Sandeep Bardia, MBA
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  • MBA, Rochester Institute of Technology
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