Milkovich compares and contrasts a person-based salary structure with a job based. Create a table with your jobs in column 1 and your determination in column 2. In column 3, write a short statement explaining why you placed the job in that category.
Job Ideal Structure Rationale
Cashier Job-based skills can be learned
on the job
Layaway Asscociate job-based
Jewelry Associate Job-based
Fitting Room Associate Job-based
Department Manager Person-based Need all 4 other skills
along with merchandising
Cashier job- Wait on customers using cash or credit. Process refunds.
Fitting room associate- Let customers in fitting room. Sort clothes on racks according to departments.
Jewelry associate- Wait on customers, pulling out only 1 item at a time. Put out new jewelry as needed.
Layaway associate- waiting on customers, able to process layaways, refunds and payments on layaways as well as cancellations.
Department manager- need all skills above plus merchandising, and the ability to work machine for markdowns. Process transfers and damages, customer service.
The chart for job-based or person-based are examined.