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    Case study evaluation and problem identification

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    This is a discussion question.

    1. 400-500 words or more (the more the better);
    2. With conclusion or summary;
    3. Academic and real example are preferable with reference list;

    Review Case Study 4-1, 'Diagnosing the Causes of Poor Performance', on page 101 of the text. Imagine you are the manager in the case study; Identify and evaluate the causes of the employee's poor performance. Offer suggestions that relate to some performance management theory.

    Case studies 4-1, 4-2, and 4-3
    Aguinis, H. (2013) Performance management. 3rd ed. Upper Saddle River , NJ : Pearson/Prentice Hall.

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    Solution Preview

    Though Heather appears to have good technical knowledge of training classes, including the structure and design of them, it does not seem that she has much experience on the other side of those training classes. Heather is strong in her research skills and is invested in making the training courses valuable to those who take them however, as the case study states, she does not appear to have the ability to answer specific questions nor is she approachable to the participants.

    It seems to me that the main reason for Heather's poor performance is related to her lack of experience as a manager. As much information as she has gathered via her research, it is difficult to answer specific questions regarding how the training can be implemented in real applications if she does not have exposure to that environment or practice. This is the same with her approachability. Heather does not appear to have many situations, other than ...

    Solution Summary

    A case study for evaluation and identifications are examined.