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Assessing the way training is used in the change process

Assessing the way training is used in the change process:

Reflect on either an organization-wide change or a change targeted at a particular department or unit in your organization.

Consider the following points and then make a brief assessment of the way training was used to help achieve change:

-Was there any evidence indicating that the organization and/or particular change managers were prepared to invest in training to support change?

-Was the attention given to training inadequate, about right or "over the top"?

-Was the training targeted at the individuals and groups most in need of training?

-Was the training that was provided compatible with the training requirements and delivered in a way that maximized the transfer of learning to the work situation?

Solution Preview

Reflect on either an organization-wide change ora change targeted at a particular department or unit in your organization.

The change selected for this assignment is implementation of an organization wide Enterprise resource planning software in the organization that integrated entire operations of the organization over a single software platform. The success of the implementation required strong understanding on part of the employees to handle and operate the software which called for extensive training.

Consider the following points and then make a brief assessment of the way training was used to help achieve change:

-Was there any evidence indicating that the ...

Solution Summary

Was there any evidence indicating that the organization and/or particular change managers were prepared to invest in training to support change?

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