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    Ethical Communication Within an Organization

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    Analyze the organizations that you may have engaged with and respond to the following:

    What type of ethical communication issues have you encountered within these organizations?
    Describe one ethical communication issue and how it was successfully or unsuccessfully resolved.

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    Ethical Communication within an Organization

    The types of ethical communication issues encountered in various organizations, which included Retail, Service, and Manufacturing, were Health & Safety and Technology. Technology issues were related to the privacy and freedom of employees to search on the Internet but companies need to protect their computer systems from being invaded by viruses and hackers, so monitoring is included in organizational policies of most companies today. Additionally, organizations save all email that is sent and received. This is to protect the organization from anything that may happen in the future. If the organization needs to produce the "activities" of an employee or employees, they are able to produce the actual emails. This is to protect a company if a lawsuit should arise.

    One ethical communication issue was at a manufacturing company where the office personnel IT Techs were required to go into the plants and fix computer equipment. The ethical issue was that employees are trained to work in the plants and continually attend Health and Safety classes to understand what problems could arise and how to handle them. Some are life threatening such as explosions, chemical spills, or simple pieces of metal flying from parts being made.

    The ethical issue was the IT Techs were not given Health and Safety training classes and additionally, were not aware of any problems that could arise in simply walking into a plant. The issue needed to be handled and the process went like this:
    1) Was there a solution to the problem? Yes. Have the equipment removed and brought to IT.
    2) Allow IT Techs reasonable training to be able to enter a plant and retrieve the equipment.
    3) IT equipment should be placed in areas where protective walls could be placed around it.
    4) All IT Techs should be involved in the decision as well as higher-level employees making the ultimate decision. Meetings needed to be held and discussions needed to happen.
    5) The decision needs to be monitored, updated, and changed if necessary.

    A decision that is amicable to all is the goal.

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