Personal "space" and the way we communicate with our bodies and our eyes mean many different things in different cultures. Here are some of the more common differences that are often missed, especially by Western businessmen who travel to different cultures and it can often lead to losing key deals or the respect of their business partners.
Classic nonverbal differences:
Eye contact - In the U.S. and Canada, making eye contact is very important when communicating. It conveys your interested and engaged in the conversation and not looking at each other shows disrespect or boredom. However if you travel to Japan, holding eye contact for more than a brief second while talking is considered uncomfortable. ...
Short solution on how non-verbal communication can impact relationships in different cultures if there is a lack of understanding between the two cultures.
Business Communication & Professional Demeanors
1. For communication at work, are listening skills important? If so, provide multiple reasons. How would you describe your listening skills? Is listening the same as hearing? What is selective hearing?
2. What does 'professional demeanor' mean to you? How is nonverbal communication part of your professional demeanor, and the image you portray to others? Is your message always consistent, between your professional demeanor and your nonverbal communication?
3. To create a professional document, do you first create a draft of your work? What is a draft? How do you move from one version of a draft, to the next? How do you know when you work is completed, and is no longer a draft?
4. For a business letter, what are some ways 'tone' can be misunderstood? What can you do to avoid this possibility for miscommunication when writing a letter?View Full Posting Details