Explore BrainMass
Share

Communication in an In-Person Meeting

This content was STOLEN from BrainMass.com - View the original, and get the already-completed solution here!

Communication should always be designed with the audience in mind. You are called upon to present quarterly sales information in an in-person meeting to a group of stakeholders that includes managers, salespeople, and customers. In a 1,050- to 1,200-word paper address the following questions.
a. What are audience characteristics you need to consider?
b. What communication channels would be appropriate and why?
c. What are some considerations that you must keep in mind given the diversity of the audience?
d. What would you do to ensure that your message is effective?

© BrainMass Inc. brainmass.com October 25, 2018, 12:56 am ad1c9bdddf
https://brainmass.com/business/business-communication/communication-in-an-in-person-meeting-246676

Solution Preview

a. What are audience characteristics you need to consider?

1. Managers' background on the subject matter is high. They need to know effects on people and profits and they are seeking the professional judgment of the speaker. They are more concerned with practical matters.
2. Sales people background on the subject matter is also good. They need to know the details of the sales information report in order to improve their sales.
3. Customers vary when it comes to age, occupation, income, education and interests. However, they are going to be concerned with how the product or service in the sales information report is doing in the market. More sales means that the product must be good and worth giving a try. They would also want to know the strengths and the weaknesses of the product which affects the results of the sales report. The biases and the sensitivities of the customers must also be considered as there might be customers who have problems with the product or favor other similar products and so they might open up during the report. In this case, the speaker must be ready to answer all the questions that are going to be asked. Also to be considered are the technical abilities of the customers, are they familiar with the method of presentation? What about their language skills? Will my preferred language during the presentation be applicable to them? Consider also the cultural customs and traditions during the reporting and any adjustments that can be done about them.

b. What communication channels would be appropriate and why?

The basic communication process involves the sender who puts a message in words and transmits it to a receiver who interprets the message. The communication channel is the medium that the sender chooses to transmit the message. There are many different types of communication channels and they ...

Solution Summary

The solution is at least 1050 words which explains how a speaker assigned to present quarterly sales information in an in-person meeting to a group of stakeholders can better prepare, plan and organize his presentation. References included.

$2.19
See Also This Related BrainMass Solution

Describe the following five different communication technologies: Letter, Phone call, E-mail, Online meeting, F2F meetings. Describe their characteristics, pros (advantages) and cons (disadvantages).

List a description of the special characteristics of the five different items below, their characteristics, pros (advantages) and cons (disadvantages).

COMMUNICATION TECHNOLOGY:

Letter
Phone call
E-mail
Online meeting
F2f meeting

Based on the communication situation below, suggest only one of the communication technology from above one could use to deliver the message. Also, detail your justification and reasoning for recommending a medium.

COMMUNICATION SITUATION ANALYSIS MATRIX

Publicizing a change in employee benefits
Announcing layoffs
Explaining a new process to a team
Explaining a new product to all employees
Detailing a new procedure to a small number of employees
Discussing organizational goals
Handling a conflict situation between virtual teams

View Full Posting Details