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Communication barriers between Mr. Yang and Mr. Jain.

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On a recent trip to India, Mr. Yang, a prominent Chinese executive, dined with his client Himanshu Jain. Mr. Yang commented that the food was spicy, which Mr. Jain interpreted as an opportunity to discuss Indian cuisine. After lengthy explanations, Mr. Yang commented again that the food was spicy. What happened? What barrier is likely getting in the way of clear communication and how could this barrier have been overcome?

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Your essay needs to be based on the fact that this was a miscommunication due to cultural differences. In this scenario, Mr. Yang noticed the food was spicy, which is normal for Indian cuisine. Mr. Jain took the opportunity to talk about how this is the way Indian food is typically prepared, ...

Solution Summary

This solution addresses the following scenario:

On a recent trip to India, Mr. Yang, a prominent Chinese executive, dined with his client Himanshu Jain. Mr. Yang commented that the food was spicy, which Mr. Jain interpreted as an opportunity to discuss Indian cuisine. After lengthy explanations, Mr. Yang commented again that the food was spicy. What happened? What barrier is likely getting in the way of clear communication and how could this barrier have been overcome?

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