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Classic Airlines

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Consider what product or service Classic Airlines is marketing, the marketing challenges it faces and its current corporate culture. Explain some of the marketing concepts studied this week (marketing concepts, trends and tasks, components of an effective marketing plan, market research process in developing a business solution).

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Consider what product or service Classic Airlines is marketing, the marketing challenges it faces and its current corporate culture. Explain some of the marketing concepts studied this week (marketing concepts, trends and tasks, components of an effective marketing plan, market research process in developing a business solution).
The service that Classic Airlines is marketing is air transport services for passengers and freight. Classic Airlines has its own aircraft or leases aircraft to provide these services. The challenges its faces now are negative feedback from the public and media. Low morale of the employees is another challenge that Classic Airlines is facing. The strongest marketing related challenge is the decline in the decline in the consumer confidence that has reflected in the fall in the number of Classic Rewards members and a percent decrease in flight per member.
The marketing challenge is to compete with newer and leaner airlines on the basis of price, when faced with increasing labor and fuel costs. The current corporate culture is one where customer orientation is difficult. Classic Airlines is a union driven ...

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  • BSc , University of Calcutta
  • MBA, Eastern Institute for Integrated Learning in Management
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