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How can an organization use BEM to enhance performance

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The Business Excellence Model (BEM) is a widely used framework that helps companies to review their performance and practices in a number of areas and identify targets and actions for improvement. It is a benchmarking and audit framework originally developed in the European Foundation for Quality Management (EFQM) but based on the philosophy of total quality management sees the need for holistic development and growth of the organization.

How can your organization use BEM to enhance performance?

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Business Excellence, as described by the European Foundation for Quality Management (EFQM), refers to; Outstanding practices in managing the organization and achieving results, all based on a set of eight fundamental concepts", these being, results orientation; customer focus; leadership and constancy of purpose; management by processes and facts; people development and involvement; continuous learning, innovation and improvement; partnership development; and public responsibility. ...

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