Explain the components of a balanced scorecard and its advantages in communicating performance results to citizens© BrainMass Inc. brainmass.com June 4, 2020, 2:10 am ad1c9bdddf
A balanced scorecard has four distinct sections - Financial, learning and growth, customer, and internal business processes. Each of the four sections contains metrics as identified for the company, along with an objective, a measure, a target, and an initiative. For example, a metric under the financial section may be to increase revenue for the next five years ...
This solution explains the components of a balanced scorecard and its advantages in communicating performance results to citizens.