Explain the components of a balanced scorecard and its advan
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Explain the components of a balanced scorecard and its advantages in communicating performance results to citizens
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This solution explains the components of a balanced scorecard and its advantages in communicating performance results to citizens.
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A balanced scorecard has four distinct sections - Financial, learning and growth, customer, and internal business processes. Each of the four sections contains metrics as identified for the company, along with an objective, a measure, a target, and an initiative. For example, a metric under the financial section may be to increase revenue for the next five years ...
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