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Business Process Re-engineering in the Real World

Provide an example of a real-world situation where business process re-engineering has been successful or has failed in a private sector organization or a public sector agency. What are the reasons for that success or failure?

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http://www.psychiatrictimes.com/display/article/10168/1890897

Describe the issue and its impact on the population it affects most.

Ethical, Legal, and Clinical Issues Associated With Information Technology is the issue that is discussed in the article. With the information technology revolution over the past 20 years the medical profession in general and the psychiatry profession in particular has had to juggle how to incorporate the use of the internet, e-mails, and other technologies in accordance with still ensuring that patient's privacy rights are upheld. This issue is extremely important for the psychiatrists whose patients expect the utmost privacy when seeking professional assistance.

Psychiatrists must maintain their patients' confidentiality as it is an ethical duty, protected by law, which ensures that any communications between a therapist and their patient is privileged information that cannot be compelled to be share even in legal court cases unless a court order is provided. The patient must give informed consent in any release of information, which poses challenges with the new forms of information technology such as Google and e-mail.

The issue that arises is whether it's ethical to Google patients. Another ...

Solution Summary

The expert provides an example of a real-world situation where business process re-engineering has been successful or has failed in a private sector organization or a public sector agency.

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