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Now that you've considered the background and the strengths & weakness of the models, which of them do you believe would be best suited to an Organizational Diagnosis analysis of the company "USAA". Please do be very specific in a brief discussion & reasoning.

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Solution Summary

The answer to this problem explains the application of congruence model to USAA. The references related to the answer are also included.

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The USAA or the United Services Automobile Association is a Texas-based insurance company that also offers other financial services such as banking, investments, retiring, and financial planning. An important characteristic of USAA is that it conducts most of its business through direct marketing. The USAA's target market is the US military and their immediate families. In fact USAA ...

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  • MBA, Eastern Institute for Integrated Learning in Management
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