Identifying and Assessing Leadship Effectiveness

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Hi,

Interesting questions! Let's take a closerr look. I alos attached one supporting article for consideration.

RESPONSE:

1. Identify the characteristics and style of a specific leader in the St. Joseph's Health Center.

Go to the website: http://www.stjoe.on.ca and click on CEO, who seems like an interesting leader.

The CEO, Carolyn Baker, seems to be a 'servant' leader (or participatory), but let's go with the former. For example, Baker reports: "we are proud that we are able to continue their [Sisters] tradition of care that reflects the universal values of respect, dignity and compassion". In fact, a Catholic health care organization sustains its mission through servant leadership expected of all its employees, who are often introduced to this leadership style in the hiring process and need to fit into this servant value-based leadership style or they are not hired. This includes the top management. Servant leadership manifests through the application of its mission and values in all practices and performance.

At one St. Joseph's hospital, for example, it reports that every job applicant is introduced "to servant leadership that begins the moment a person inquires about work at St. Joseph's. Even before filling out an application, he or she is asked to read a statement of hospital values. A human resources staff member outlines the servant leadership idea and the applicant is asked to respond. "If potential colleagues are not interested in discussing how our mission might be served in terms of their own involvement, they are probably not a good match for our organization," says Craft. "We focus on simplicity, believing as an organization that we don't have to cling to power, privilege, or prestige and don't need to dominate or intimidate others. We don't worry about what we don't have?we focus on what we do have." (http://www.chausa.org/Pub/MainNav/News/HP/Archive/2002/01JanFeb/Articles/Features/hp0201t.htm).

Also see the attached article and other characteristcs of servant leadership style.

Likewise, St. Joseph's Health Care Center is a Catholic health care organization, so in keeping with the tradition, the President and CEO of St. Joseph's Health Center , Carolyn Baker, is also a servant leader (Principles: Listening, Empathy, Healing, Awareness, Persuasion, Conceptualization, Foresight, Stewardship, Commitment, and Community). these princiles are reflected in the mission and values.

2. How does it manifest itself? Assess the leader's effectiveness.

If Carolyn Baker adheres to the following principles (Listening, Empathy, Healing, Awareness, Persuasion, Conceptualization, Foresight, Stewardship, Commitment, and Community) of Servant-Leadership, then you could assess her as being an effective servant-leader. These servant leadership principles manifest throguh best practice prinicples, service delivery, leadership, and programs, which are aligned with the mission.

Does Carolyn Baker adhere to the following (or some of them) Principles of Servant Leadership, proposed by Greenleaf? This is evidence that she is a servant leader.

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