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Determining & Rewarding Change

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How would you determine if a change has been successfully implemented? What rewards would you put into place for a successful change?

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This solution discusses how one would determine if a change had been successfully made, and if rewards should be put in place for a successful change. Examples are given.

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To determine if a change has been successfully implemented I would start by evaluating behavior prior to the start of the change, and then comparing the same behavior after the change. Whenever possible it would be useful to utilize metrics so that the information can be looked at and analyzed objectively. If perceptions and opinions are to be used as a measurement tool one could use rating scales or try to find a quantifiable number of lower incidences or dollars saved. Again, starting at the ...

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