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reverse logistics system

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Give an personal example of a reverse logistics system you've experienced as a consumer. Were you satisfied with the cycle time of the process and what steps did the company take to guarantee your satisfaction. Finally, answer the question as to whether you are more likely to quit patronizing a company because of their reverse or forward logistics.

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I will use personal example of General Motors. General Motors (GM) simplified its process for returning automotive parts by allowing parts to be returned to a single facility using GM's pre-printed shipping labels. This less costly process enhanced GM's relationships with its customers and supply chain partners.

GM dealers had to package the parts, address them to the designated supplier at ...

Solution Summary

Give an personal example of a reverse logistics system you've experienced as a consumer. Were you satisfied with the cycle time of the process and what steps did the company take to guarantee your satisfaction. Finally, answer the question as to whether you are more likely to quit patronizing a company because of their reverse or forward logistics.

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