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Pre-Implementation and Post-Implementation Activities

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In systems implementation, there are two broad stages of implementation: Pre-Implementation Preparation and Post-Implementation Upkeep.

1. what are 2 different ways end-users impact each stage.

2. What are some techniques that you can use to utilize the day-to-day business knowledge the end user has in each stage?

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Information system and design
In systems implementation, there are two broad stages of implementation: Pre-Implementation Preparation and Post-Implementation Upkeep.

1. What are 2 different ways end-users impact each stage?
2. What are some techniques that you can use to utilize the day-to-day business knowledge the end user has in each stage?

Answer 1:
People are the key in any software implementation project; the degree of their involvement determines the impact they can have at each stage especially Pre-Implementation and Post-Implementation Maintenance. Unfortunately, poor leadership is quite common in the software industry and project managers managing IT projects sometimes impose unrealistic timelines of implementation thereby expecting more than desirable support from the end-users. It is important to know that people or end-users generally don't accept change readily. It is also important to know that productivity outcome of Information System deployment depend heavily on the attitudes and behaviours of users participating in the implementation phases of IT projects.
Two ...

Solution Summary

This solution discusses the activities of users in pre-implementation preparations and post-implementation maintenance and how business knowledge that end-users possess can be utilized in these phases.

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