Project Implementation - Handling Customer Requests
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You are in the implementation phase of a project and your customer indicates they need a specific change to the project that changes the scope of the deliverables. How would you handle this request and why?
You are in the implementation phase of a project and your customer indicates they need a specific change to the project that changes the scope of the deliverables. How would you handle this request and why?
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Solution Summary
This deals with the situation, when customer asks for modifications when the project is already in implementation phase.
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Analysis
You are in the implementation phase of a project and your customer indicates they need a specific change to the project that changes the scope of the deliverables. How would you handle this request and why?
There are situations in many projects, when there are some changes requested by the customer when the project has already entered its implementation phase. However, such requests have to be dealt quite carefully, and several considerations have to be taken into account. If I were to handle this situation, I would first prepare a mechanism to control and handle such changes before the commencement of the project.
Such a mechanism is already present and implemented by many ...
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