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Advantages and disadvantages of allowing software users to i

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What are the advantages of allowing software users to identify and report bugs? What are the disadvantages?

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There are several advantages of allowing software users to identify and report bugs. One, it makes end users available as the "software testers" to companies, providing them different sample data on the bugs that have occurred during the use of the software. Two, bugs reported by end users are real world bugs, bugs ...

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