Creating new information technology systems for a company requires the staff to understand the reasoning and operation of the systems in which they interact. How will you create the support needed to build the recommended information systems and prepare the staff to be trained in the case of SeaWorld?
Resistance - Passive, Active, Neutral. Passive - dragging feet, more hidden. Active - verbal, action, not hidden. Neutral - takes a certain time to change, 21 days to completion [change of habits].
Communication - key; the more they know, the less likely there will be opposition or opposition will be mitigated; email, reports, meetings
Build - users need to have a stake, get their opinions/suggestions/criticisms, give feedback, explain why some things cannot be done,
or need to be deferred, periodic reports/changes
Training - users need to have a stake and be a part of scheduling and giving/receiving training.
Implementation and usage - users need to have a stake in when and how conversion will be. they also need to feel they are listened to
should any changes be needed from their point of view.
Title, descriptions of negatives [pass/act/neut], ways to mitigate problems, conclusion, citations 5-8 paragraphs
Information system for Sea world organization
According to the scenario given three types of the resistance method can be used for the sea world organization. The first one is passive which will be very slow and to be more hidden. The another one is active which will be more verbal and fast/quick in action but not hidden in nature and third and foremost is Neutral which will takes certain time to change and 21 days for completion.
I think that the active Resistance method can be used for the training method
Communication plays the important role in the life of the information system of the sea world organizations. Communication is the transfer of information and understanding from one person to another person. It is a way of reaching others with the facts, ideas, thoughts and values. An interpersonal activity is fundamental to all the managerial activities.
Communication may be formally defined as any process whereby decisional premises are transmitted from one member of the organization to another. It is the process of passing information and understanding from one person to another person.
Major advantage of the Communication
? Smooth running of Understanding
? Facilitates proper planning and coordination
? Maximum Productivity
? Minimize the organization conflicts
? To induce the action and to promote employee loyalty
? Basis of decentralization and delegation of authority
? For democratic functioning
? For establishing the better lab our relations
? Help in moldings activities
? Binds the people to organization
? Orientation toward the physical and social environment
Reports are the major communication media. The main advantages of this communication media are as follows
? To keep the employees acquainted with the company's progress and development program which will increase the information technology system process.
? To provide the employees with the necessary orders and instructions in connection with their rights, duties and responsibilities.
? To motivate the employees towards their jobs and to create interest in the work of the company.
Email means electronic mail which increase the communication through the computerized medium The main advantage is
? It is the fastest communication medium.
? Communicate within the organization and outside the organization
Meetings also increase the relationships between the members of the organizations.
The opinions and suggestion ...
Creating new information technology systems for a company requires the staff to understand the reasoning and operation of the systems in which they interact.