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    Explain the role preception plays in communication and communication problems?

    Discuss the basic control process?

    Explain a SWOT analysis?

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    Explain the role perception plays in communication and communication problems.

    -- The perceptions that people hold make it difficult for people to see situations clearly, and to communicate clearly within those situations. When things go wrong, managers have a tendency to look at subordinates to see where the process has failed, and less attention is placed on the manager him or herself. This is due to the perception process. The communication process between the manager and the employees then takes on the qualities of being defensive, due to how the manager ...

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