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    Supply chain, Market Opportunity Analysis

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    Define the term supply chain.

    What is the task environment?
    What is meant by holistic marketing?
    What is the Product Market Expansion Grid ?

    Explain the differences between a strategic marketing plan and a tactical marketing plan.

    Define Market Opportunity Analysis (MOA).


    Good mission statements have five major characteristics. List and discuss each of these.

    Distinguish between the five types of needs humans require.

    An SBU has 3 characteristics. Describe each of these.

    Case Study:

    What happens when a company reaches a mid-life crisis?

    People often hear about the problems of a mid-life crisis - declining health, too much stress, changing physical appearance, or withdrawal from social relationships. As you probably know, an entire industry has emerged to help people through their mid-life crises. But what about companies? Do they experience mid-life crises also? The answer is yes, and researchers have begun to analyze the mid-life doldrums that many of America's top companies are experiencing. Of particular interest is how mid-life companies deal with disappointing growth.

    Wal-Mart experienced exceptional growth during the last three decades. Over the past two years, however, Wal-Mart's performance has started to show signs of stress and fatigue. Growth averaging only 2% does not send out positive signals to the people who watch this retailing giant. This small growth percentage is especially troubling since major competitors, such as Costco, Target, Kroger, CVS, and Best Buy, have enjoyed increases averaging five times Wal-Mart's meager rate.

    The economic and competitive environment Wal-Mart faces has become increasingly difficult. Also, mismanagement, increasing inventories, loss of market share, and distribution difficulties have begun to plague the industry's cost and price leader. New turnaround strategies that management will try include increased advertising, a more holistic approach to marketing strategies, a specific focus on upscale and affluent consumers, store refurbishment and redesign, a renewed commitment to "everyday low pricing" and cost control, and an aggressive global expansion strategy. A mid-life crisis can be a difficult challenge. It will be interesting to see how Wal-Mart ages and how the company handles the difficulties that come with its increased years.

    Adapted from "Wal-Mart's Midlife Crisis," by Anthony Bianco, Business Week, April 30, 2007, pp. 46-56.

    Case study developed by Dr. John R. Brooks, Jr., Houston Baptist University.


    1. Why should Wal-Mart be worried about a mid-life crisis?
    2. How might Wal-Mart use holistic marketing to address its mid-life crisis?

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    Solution Preview

    Define the term supply chain.

    The supply chain is an integration of firms, persons, mechanism/technology, actions, information, and finances related to speeding the product from the raw material supplier to the consumer. The supply chain management is the movement of materials, information, and finances as they go through suppliers, makers, distributors, retailers and customer. Supply chain activities involve watching over, speeding up, and directing these flows.

    What is the task environment?

    The task environment touches any entity, or consumer that deals with the business. For instance, the supply of raw materials, the supply of utilities, and the supply of labor are all parts of the task environment.

    What is meant by holistic marketing?

    Holistic marketing embraces multiple perspectives. Holistic approach to marketing encompasses the business as a whole, its role in the economy, and its effect on the society. Holistic marketing approach considers a full impact on the lives of the customers of business. Holistic marketing as a rule has a broad perspective and considers the impact of its strategies in a wider context.

    What is the Product Market Expansion Grid?

    Companies that seek new opportunities to push up their sales and profits require a framework. The Ansoff matrix or the product market expansion grid, points out four ways that companies can expand. The matrix also sheds light on some of the risks associated with the growth.

    The matrix shows markets on the y-axis and product/services on the x-axis. The first half of the axes shows existing markets/products and the second half shows new markets/products. So, the four quadrants display four strategies, namely market ...

    Solution Summary

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