Explore BrainMass

Features of the Social System in a Telemarketing Organization

This content was STOLEN from BrainMass.com - View the original, and get the already-completed solution here!

Discuss the major features of the social system in a telemarketing organization. In what ways can this social system affect an employee's job performance?

When considering the statement 'organizations need people, and people need organizations'. Is this true for all types of organizations? If not, why? If so, why? Give examples to support this position.

© BrainMass Inc. brainmass.com October 25, 2018, 8:43 am ad1c9bdddf

Solution Preview

The social system in a telemarketing organization; is often characterized by the distinctive culturally diverse environment. The social system I've witnessed in a telemarketing organization (and any organization for that matter) includes meritocracy in which power is shifted to individuals with superior intellect. These individuals are valuable to the organization because they are independent thinkers and risk takers. They are the ones who motivate staff members and encourage employees to exceed their daily or monthly quotas. Oftentimes, these individuals make decisions on a whim regardless of the outcome and are helt accountable if they make the wrong decision. I've discovered that this type of environment is high pressure and relies solely on the performance of employees. No sales means no revenue, no revenue results in the loss of a job. During the ...

Solution Summary

The features of the social systems in a telemarketing organization are determined.

See Also This Related BrainMass Solution

Personnel Selection Process for an Executive Assistant for the New President

Download and read Job Descriptions. You need to hire the Executive Assistant for the new President. No job description exists for this position, but the position needs to be filled quickly. You obviously want to make a good impression on this assignment and fill the job with a top-notch candidate. Review the above linked article and create what you think would be the essential functions of the Administrative Assistant position. Draft a position description including a position summary, 5 or 6 essential job functions - listing the most important first; education needed for the position, experience needed, any required skills, and any preferred skills that you would think appropriate.

Next, detail the most appropriate selection process for hiring for the position, from the writing of the job description, all the way to acceptance of the job offer.

Finally, how will the new employee at this level know that he or she is doing a good job? By what method will he or she be appraised and at what points after hire? Write one page that establishes clear performance appraisal process for the position. Use a method which would be suitable for application to all in administrative positions in the company.

View Full Posting Details