1. Business
2. Strategy and Business Analysis
3. Management Tools and Techniques
4. Quality Management
5. Six Sigma
6. 121678

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I need to understand which tools have been most utilized in one of the following companies:

United Airlines, American, Federal Express, General Electric, Ford, GM, the Department of Defense (Army, Navy, Air Force, Marines, Mars, Inc., Pugeot - Citroen, Schindler Elevator, Syngenta (seed corn supplier), Jan de Wit Company (floral distributor), NBC television network, Jeppesen (aviation tools and publications), Air New Zealand, Fingerhut, Federal Aviation Administration (FAA), and Samsung Electronics.

The underlying assignment is this:

You have heard that many companies use Operations Management (OM) tools. You asked your supervisor what he thought about this. Your supervisor requested that you research the idea and present it at the afternoon manager's meeting to see if it is something valuable to use. He had asked that you make sure to find examples of other companies that benefited from their use.

Investigate what operations management tools they have developed over time to help them gain a competitive advantage over their competitors. Where appropriate, identify the general type of tools which they are using.