Management: Casting out Fear
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In 1995, Jack Welch sent a memo to his senior managers telling them that they would require every employee that had started Six Sigma training to be promoted. Furthermore, 40 percent of the manager's bonuses were to be tied to the successful introduction of Six Sigma.
Do you believe that this directive was a motivational action, or did it violate W. Edwards Deming's maxim that managers and leaders must "cast out fear"? Why or Why not?
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This solution discusses a case discusses whether managers and leaders must "cast out fear". The explanation is 282 words with two references.
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Six Sigma emphasizes "breakthrough rates of improvement, and focuses on world class performance to achieve organizational success." It is a statistical measure which aims at only 3.4 defects per million operations. Jack Welch had been the global promoter of six sigma. In 1995, Jack Welch sent a memo to his senior managers telling them that they would have to require every employee to have started Six Sigma training to be promoted. Furthermore, 40 percent of the ...
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