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Improvement in Organizations and Ease of Provisions

Of the principles listed below, describe in your own words one instance where you have actually experienced the principle work well and one that you have seen to NOT work well.

In the one that did not work well, based on your experience, how could the situation have been changed for the better?

1) Dedication to continual rapid improvement in quality, cost, response time, flexibility, variability and service.

2) Make it easier to provide goods and services without error or process variation.

Thank you for your help.

Solution Preview

In the one that did not work well, based on your experience, how could the situation have been changed for the better?

1) Dedication to continual rapid improvement in quality, cost, response time, flexibility, variability and service.
About the Continuous quality improvement (CQI)
This is the hallmark of the Japanese Quality System. It's also known as Kaizen. The primary objectives are to identify and eliminate "Muda," or waste in all areas, including the production process. It also strives to ensure quality and safety. The key elements of it is emphasize making a task simpler and easier to perform, re-engineering processes to accommodate the physical demands on team members, increasing the speed and efficiency of the work process, maintaining a safe work environment, and constantly improving the product quality. (1000ventures, 2007)
A good example
This is being followed at our Dyeing unit. This unit is of Sundeep knitwear industries Limited. By implementing the Kaizen system we have been able to reduce the costs by 20 % this year and also have improved the quality of the product and services provided by us.
An example where it didn't worked well

This was also implemented at our Knitting division, but the results were not encouraging. This is due to cultural differences between the corporate headquarters and the employees of knitting division. Thus there was culture bias among employees. This happens when confronted with a new team or group and faced with certain cues as to how to behave, individuals rely on the behavior that has been learned from their own culture (Thomas, J., 1999). Some of the characteristics of this mechanism can be damaging if it is used as standards without being pro-actively named or chosen by the group. This can be damaging because it marginalizes people outside of the dominant culture.
Cultural Composition is the number of different cultures in the work group. This composition can have negative or positive effects. Negative effects because of increased process losses. One reason could be because of a difficulty in communicating. Employees and management can be ...

Solution Summary

This solution provides explanations about rapid improvement in organizations and how to make it easier to provide goods and services.

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