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Quality in Hospitals

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What events can impact quality in a hospital organization? Do these things go unnoticed until it impacts the customer/patient?

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The solution discusses what events can impact quality in a hospital organization. The concepts are very well explained and easy to understand. The solution can be followed very easily by anyone who has some understanding of the concepts beforehand. Overall, an excellent response to the question.

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There are numerous things that can impact quality in a hospital organization. They do often go unnoticed until it impacts the customer. Some of these things relate to customer care. For example, when you are in a hospital room and request a nurse, it is usually because you are in pain and need something right away. Even then, it may sometime take up to half an hour for the nurse to come to your service. This is poor quality of customer ...

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