A number of your clients seem to be abusing the change request process. You have seen an increase in the number of frivolous requests. From a process point of view, what might you do?© BrainMass Inc. brainmass.com March 4, 2021, 7:54 pm ad1c9bdddf
We can do the following things to control the number of frivolous requests:
1) Restrict the number of clients who can submit a change request. This will cut down on the number of requests because fewer people will now be authorized to submit change requests.
2) We can also make the change ...
The solution answers the question below in great detail.