Productivity with Quality
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What factors need to be considered when balancing productivity with quality in a service organization? What are the consequences of focusing on only one factor? How do finances influence the introduction of a new service? How have you balanced productivity with quality in your organization?
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When trying to consider the balance between productivity and quality in a service organization first you must look at look at your level of education in relation to the providers (employees). When ever you focus on only one factor of a organization other factors within the same organization will suffer. Think of it as juggling a several balls. Each ball is a facet of the organization such as census, revenue and staffing. If we ...
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