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Operational, Tactical and Strategic Reports

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1. Explain operational, tactical and strategic reporting. How do needs drive reporting system inputs requirements and what are the ramifications of ignoring user needs when considering reporting and system requirements.

2. Construct system-generated operational, tactical and strategic reports (one each) that would be used for management planning and control and assess the value created by each report.

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The solution discusses the operational and strategic reporting.

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Operational, Tactical and Strategic Reports
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1. Explain operational, tactical and strategic reporting. How do needs drive reporting system inputs requirements and what are the ramifications of ignoring user needs when considering reporting and system requirements.

"In the emerging economy, a firm's only advantage is its ability to leverage and utilize its knowledge."
...Larry Prusak, Executive Director - The Institute for Knowledge Management
We are living in an economy of kaleidoscopic change where the only element, which is constant, is change. To maintain a competitive advantage, all businesses should concentrate on the 5 strategic pillars for a high-performance company:
Leadership
Innovation
Information Technology
Organizational excellence and agility
Knowledge

A successful organization constantly redefines their methods of creativity and problem solving.
For any high performance organization, knowledge management is the central pillar in its strategic plans. It remains to be seen if they will bounce back from their fall. Therefore reporting system is a critical component of knowledge management and accomplishment of the objectives.

Strategic reporting deals with the communication of strategic plans to its users. It is the blueprint" for an organization's work.

Operational reporting communicates the operational strategies to its users.
It consists comprehensive operational framework to better tie resource allocation and functional priorities in with emerging opportunities. It consists of budget, procedures and budget.
It is very narrow in focus and deals with day-to-day operational activities such as scheduling criteria. It must operate within a budget but is not at liberty to adjust or create that budget. Operational level strategies are informed by business level strategies which, in turn, are informed
Operational strategy includes those processes which help in implementing strategic plans based on in-depth market opportunity assessments; facilitating strategy planning and review; and installing information systems and measurement tools that link to strategy.

Tactical Reporting
A Tactic is a specific operating plan detailing how a strategy is to be ...

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