Purchase Solution

Critical Success Factors in Deciding to Outsource IT Functions

Not what you're looking for?

Ask Custom Question

What are the critical success factors in taking the decision to outsource IT functions? Which functions, if any, can/should be outsourced? What are the risks associated with outsourcing or offshoring?

Please include references.

Purchase this Solution
Solution Summary

The critical success factors in deciding to outsource IT functions are provided.

Solution Preview

Critical Success Factors in taking Decision to Outsource IT functions:

- Total Cost of Ownership (TCO): This refers to total costs associated with offshoring. By weighing costs and benefits of offshoring of different business operations an organization can decide which operations should be kept at home and which should be outsourced.
- Return on Investment (ROI): The decision to outsource would involve some investment from the organization. Hence it is important that offshoring provides minimum return on investment as set by the organization.
- Future Proofing: By taking decision to outsource the organization can become future proof, or, changes in technology are taken care of by the vendor. Hence without been required to maintain IT infrastructure, the organization would be up to date with the latest technology.
- Business Excellence: Another critical success factor behind decision to outsource is that organization's ...

Purchase this Solution
Free BrainMass Quizzes
Income Streams

In our ever changing world, developing secondary income streams is becoming more important. This quiz provides a brief overview of income sources.

Marketing Research and Forecasting

The following quiz will assess your ability to identify steps in the marketing research process. Understanding this information will provide fundamental knowledge related to marketing research.

Team Development Strategies

This quiz will assess your knowledge of team-building processes, learning styles, and leadership methods. Team development is essential to creating and maintaining high performing teams.

Production and cost theory

Understanding production and cost phenomena will permit firms to make wise decisions concerning output volume.

SWOT

This quiz will test your understanding of the SWOT analysis, including terms, concepts, uses, advantages, and process.

View More Free Quizzes
Related BrainMass Solutions

  • Training Outsourcing

    572268 OUTSOURCE I need some help in these two questions: - What two factors do you think are the most important for an organization to consider in deciding whether to outsource its entire training function?

  • Identification of Internal and External Customers

    For example, a company that specializes in the information technology market would be able to outsource their respective HR functions to Hewitt associates enabling them to focus specifically on growing and managing their IT business.

  • Third Party Logistics Provider (3PL)

    After considering these factors, a company can decide to outsource or not.

  • Outsourcing IT Services

    541496 Outsourcing IT Services What are some considerations to make in deciding whether to outsource IT Services? Which would you consider most important? Why? What are some considerations to make in deciding whether to outsource IT Services?

  • Strategic Outsourcing

    It is in this manner that project management addresses the outsourcing of other projects in order for the organization to be able to focus more on other areas that are important.

  • Human Resource Outsourcing

    48308 Human Resource Outsourcing Companies outsource many of their human resource functions. Answer the following questions about HR outsourcing: 1. What factors should be considered when making the outsourcing decision? 2.

  • Outsourcing

    What cost factors should influence the decision on whether to outsource payroll functions?

  • Internal vs. External Auditors

    Discuss ways in which internal and external auditors could coordinate and work together. What other factors, if any, have an effect on the decision to outsource various attestation work?

  • Inter-Functional Operational Processes and Inter-Organization Collaboration

    Classic customers of outsourcing work with outsourcers to work on only one part of the value chain. In some cases, organizations outsource critical functions which should have been kept in-house and suffer because of wrong decision.

View More Related Solutions