Purchase Solution

Critical Success Factors in Deciding to Outsource IT Functions

Not what you're looking for?

Ask Custom Question

What are the critical success factors in taking the decision to outsource IT functions? Which functions, if any, can/should be outsourced? What are the risks associated with outsourcing or offshoring?

Please include references.

Purchase this Solution

Solution Summary

The critical success factors in deciding to outsource IT functions are provided.

Solution Preview

Critical Success Factors in taking Decision to Outsource IT functions:

- Total Cost of Ownership (TCO): This refers to total costs associated with offshoring. By weighing costs and benefits of offshoring of different business operations an organization can decide which operations should be kept at home and which should be outsourced.
- Return on Investment (ROI): The decision to outsource would involve some investment from the organization. Hence it is important that offshoring provides minimum return on investment as set by the organization.
- Future Proofing: By taking decision to outsource the organization can become future proof, or, changes in technology are taken care of by the vendor. Hence without been required to maintain IT infrastructure, the organization would be up to date with the latest technology.
- Business Excellence: Another critical success factor behind decision to outsource is that organization's ...

Purchase this Solution

Free BrainMass Quizzes
Income Streams

In our ever changing world, developing secondary income streams is becoming more important. This quiz provides a brief overview of income sources.

Marketing Research and Forecasting

The following quiz will assess your ability to identify steps in the marketing research process. Understanding this information will provide fundamental knowledge related to marketing research.

Team Development Strategies

This quiz will assess your knowledge of team-building processes, learning styles, and leadership methods. Team development is essential to creating and maintaining high performing teams.

Production and cost theory

Understanding production and cost phenomena will permit firms to make wise decisions concerning output volume.


This quiz will test your understanding of the SWOT analysis, including terms, concepts, uses, advantages, and process.