Finding out why production has fallen

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1. You are an Organizational Behavior consultant and have been asked to come into XYZ Company to find out why production has fallen over the past year. Explain how you would proceed, create a scenario of questions and responses, and explain how you would present the data and make recommendations.

Organizational Behavior consultants design surveys questions to identify the problem in areas such as:

· Employees performance declining?
· Is this a motivational problem?
· A climate problem?
· Interpersonal difficulties among employees?
· Issues with work/family conflict?

In this case, you need to investigate XYZ Company to find out why production has fallen over the past year. Most often, you will need to conduct both nternal and external research on the causes of the issues and present recommendations.

For example, internally, you could have structured preliminary interviews with prepared question directed at some of the issues below, and end the interview or focus group with a question, such as "Is there anything else you would like to add? which often allows for a broader view of the problem and potential solutions from the perspectives of the employees and managers. As an organizational Behavior consultant, you could design a number of organizational questions tailored to preliminarily investigate why production has fallen over the past year. Or, you could just have conversation (individual or group discussion of what they think the problem is) and then form a hypothesis. Both work to collect essential data to identify the root of the problem, and to find solutions for these problems.

External research includes researching the industry and the competition. Research strongly suggests that employees represent one of the ...