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Criteria to Evaluate 4PLs

1. What criteria might (potential) customers use to evaluate possible 4PLs?

Click on the link to see the case.
http://www.cscmp.org/Downloads/Public/Education/04LECREMKO.pdf

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Hi,

Interesting questions! Let's take a closer look.

1. What criteria might (potential) customers use to evaluate possible 4PLs?

Click on the link to see the case.
http://www.cscmp.org/Downloads/Public/Education/04LECREMKO.pdf

See Table IV 4PL EVALUATION GRID (p. 21 of the attached article). The table provides general evaluation criteria (rows), which cover the main competence areas that 4PLs manufacturers would be considering. These are the seven criteria potential customers might use to evaluate possible 4PLs, which include:

(1) Logistics capability
(2) Supply chain management capability
(3) Information Management capability
(4) Change agent capability
(5) Focus within 4 PL concept
(6) IT systems capability
(7) Reliance on own assets

The cells in Table IV EVALUATION GRID provide the EVALUATION using the above seven criteria, which is helpful for the potential customers to use. For example:

Transport company

(1) Logistics capability - Limited to transport (possibly warehousing)
(2) Supply chain management capability - ...

Solution Summary

In reference to the case study, this solution discusses the criteria that (potential) customers might use to evaluate possible 4PLs.

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