Intrinsic and Extrinsic Motivation
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Explain how an employee can be intrinsically motivated, extrinsically motivated, or both depending on the factors in his or her job situation, and give one example of a manager who exhibits each of these three possible work situation.
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Solution Summary
This solution differentiates between intrinsic and extrinsic motivational factors and outlines the role of management in affecting extrinsic motivating factors to improve working conditions and increase productivity.
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Intrinsic motivation comes from within the individual. It is something inside that makes them want to succeed regardless of external factors. The employee might be intrinsically motivated to provide outstanding service because they believe in the "do unto others" rule, so they treat their customers and others they come in contact with the way they would want to be treated themselves. Another source of intrinsic motivation might be the desire to do a good job. Sometimes a person is satisfied just knowing that they put their all into a project, or that a piece of work reflects well on their reputation. ...
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